RBI Update: Master Direction on Framework of Incentives for Currency Distribution & Exchange Scheme for bank branches including currency chests based on performance in rendering customer service to the members of public

RBI vide its notification dated on 3 rd April, 2023 to all banks.
RBI issues guidelines / instructions for realising the objectives of Clean Note Policy as part of currency management. With a view to furthering these objectives,The Bank has formulated a framework of incentives titled Currency Distribution and Exchange Scheme (CDES) to encourage all the bank branches to provide better customer services to the members of the public.
The Master Direction enclosed incorporates updated guidelines / circulars on the subject. The Direction shall be updated from time to time as and when fresh instructions are issued.

Link of the circular: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=12483&Mode=0