SEBI, through Circular dated December 02, 2021, and Clause 75 of the Master Circular for Stock Brokers dated August 09, 2024, issued an Investor Charter for stock brokers.
To enhance financial consumer protection, financial inclusion, and literacy, considering developments like the Online Dispute Resolution (ODR) platform and SCORES 2.0, SEBI has modified the Investor Charter. The updated charter is provided in Annexure A.
Stock Exchanges must ensure Stock Brokers notify clients (existing and new) by displaying the Investor Charter on websites, offices, and account opening kits, and through emails/letters.
For transparency, Stock Brokers must disclose complaint data and redressal status on their websites by the 7th of each month, as per Annexure B.
The circular is effective immediately.
Link – https://www.sebi.gov.in/legal/circulars/feb-2025/investor-charter-for-stock-brokers_92099.html
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